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Industry research

Unrivalled syndicated research and insights spanning every major category in wealth management and investing, designed to help you act earlier, grow faster, and lead with confidence. With 40+ annual studies drawn from over 250,000 members, consumers, and intermediaries, our research delivers unmatched depth and relevance. Our industry-leading benchmarking, covering platform and service-level performance tracking, gives you the competitive intelligence to stay ahead of the curve and make smarter, data-driven decisions.
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How our industry research and insights help

Future-proof your
growth strategy

1

Track behaviour, drive acquisition

Access research that track shifting investor, adviser and trader sentiment and behaviour so you can align your offering to meet market demand, fuel new client acquisition.
2

Strengthen loyalty and retention

Leverage data to pinpoint loyalty drivers and switching triggers to keep your clients more engaged, satisfied and invested for longer.
3

Stay ahead of trends for strategic growth

Leverage market-leading inisghts to gain clarity to refine your value proposition, elevate experience, and build offerings that support long-term asset growth.
4

Make smarter product, marketing and distribution decisions

Equip your teams with precise, data-led research intelligence to reduce guesswork, increase impact, and align execution with opportunity, drawing on the latest market insights to guide your Product, Marketing, and Distribution focus
5

Benchmark performance, identify opportunities

Use comprehensive data and analysis to compare brand, product, platform and service performance across key competitors to identify gaps, optimise positioning, and sharpen your competitive edge.

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If you're a financial services provider and would like to access to the latest highlights from our industry-leading research reports, share your details and we'll be in touch.

    Why choose us

    Market-leading global industry research for the financial services industry

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    Degree view

    Deep expertise

    Analytical rigor and strategic thinking, paired with advanced social science and statistical techniques to help you gain competitive advantage

    Global perspective

    Access 40+ syndicated research reports across the across retail trading, wealth management and investing industry, globally.

    Unmatched insights

    Comprehensive coverage of market trends, analysis and customer behaviour to inform strategic growth decisions

    Explore our industry research
    by topic

    Active trading

    Gain insights into the needs, behaviours, and priorities of ultra-active traders—including futures and options traders—to better tailor your platform, products, and retention strategies. These insights reveal market size, broker shares, and evolving trends in the active trader segment, helping you capture and retain high-value clients in a competitive landscape.

    Adviser business models

    Delivering critical intelligence on the evolving advice landscape, this research gives financial professionals and stakeholders a clear view of how advisers are adapting business models, refining client delivery, and reshaping licensee relationships. The findings uncover the ‘why’ behind adviser decisions—offering insights to support strategic planning and policy.

    Adviser pension and products

    Discover how to better support advisers in servicing the growing pre- and post-retiree market—aligning platform and pension solutions with adviser needs to unlock new growth opportunities in this expanding segment.

    Adviser product and marketing needs

    Strengthen adviser relationships and elevate your marketing strategies by understanding how financial advisers perceive and engage with over 35 fund managers. These insights cover adviser awareness, communication effectiveness, and manager preferences, helping you identify where your brand stands and how to better connect with the adviser community.

    Advisor technology needs

    Gain a comprehensive view of how Australian financial advisers engage with investment platforms and planning software—exploring the evolving role of technology, including AI, in shaping selection, satisfaction, and usage. This research identifies key trends, platform strengths and weaknesses, and critical gaps where innovation can better meet adviser needs.

    Borrowing to invest

    Unlock insights into how Australian investors approach borrowing to invest—including margin lending—by understanding their attitudes, experiences, and product preferences. This research helps you align your offerings with shifting borrowing behaviours and evolving investment needs, uncovering opportunities to drive relevance and engagement.

    Cryptocurrency

    Access detailed insights into cryptocurrency adoption, market dynamics, and key trader profiles. Understand customer experience, trading behaviour, research and education needs, media consumption habits, and awareness of regulation and tax—helping you better engage with crypto investors and navigate this fast-evolving market.

    Exchange traded funds (ETFs)

    Boost relevance, trust, and market share by aligning your ETF offerings with what investors truly want. Backed by in-depth insights into ETF usage, product preferences, investment motivations, and provider perceptions, this research helps you understand investor behaviour and make more informed product and positioning decisions in a competitive market.

    Financial advice

    This research reveals how Australians want to receive financial advice—highlighting unmet needs, preferred delivery models, and willingness to pay. By uncovering evolving client expectations and engagement preferences, it equips advisers and providers to design more relevant, accessible, and valued advice experiences.

    High net worth

    Better align your services and strategies with the needs of High Net Worth investors by understanding their investment behaviours, preferences, and attitudes toward advisers and Private Banks. This research uncovers key trends in asset allocation—current and intended—revealing where opportunity lies in serving this influential segment.

    Leverage trading

    Identify growth opportunities and sharpen your edge with the industry’s leading benchmark of CFD, FX, and spread betting traders. These insights reveal trader behaviours, satisfaction drivers, brand positioning, and profiles of high-value versus frequent traders, highlighting market gaps and areas for strategic differentiation.

    Listed derivatives

    Gain the intelligence you need to compete and grow in the listed derivatives market. Understand market size, the competitive landscape, issuer and broker selection criteria, and the evolving needs of traders—helping you identify new opportunities and strengthen your brand positioning.

    Managed accounts

    Gain a thorough understanding of financial advisers’ use of and attitudes towards direct equities and managed accounts—two intrinsically linked and highly topical areas for financial planners and investors alike. Discover practical insights to better align your products, support services, and engagement strategies.

    Member engagement

    As the flagship longitudinal study of superannuation members, this research offers unmatched insight into what members value, want, and perceive, empowering trustees to make smarter decisions on engagement, trust, product design, and communication. Trusted by industry leaders, it delivers the evidence base guiding strategic thinking across the super landscape.

    Online investing

    Actionable insights into the Australian online broking market, including market share movements, brand positioning of key players, current gaps and growth opportunities. Understand the key drivers of investor satisfaction, along with detailed profiles, attitudes, and behaviours of high-value and frequent traders—helping you make smarter decisions and stay competitive.

    Platform benchmarking and competitive analysis

    Benchmark your platform against industry leaders with statistically backed insights into features, functionality, and service delivery. This research helps you identify gaps, drive innovation, and enhance adviser satisfaction—offering a comprehensive view of how top platforms are meeting the evolving needs of advisers and investors.

    Retirement income

    Deliver effective retirement income solutions by understanding how prepared Australians are for retirement and where their greatest unmet needs lie. This research reveals key insights across preparedness, advice access, satisfaction with super funds, product preferences, and estate planning—equipping providers to better support Australians in achieving their retirement goals.

    Retirement readiness

    Drive better retirement readiness across your member base by measuring how effectively you’re supporting members and identifying where targeted strategies can close the gaps. This definitive tool for super funds combines objective fund metrics, member experience insights, and APRA data—empowering funds to deliver more fit-for-purpose retirement outcomes.

    Service level benchmarking

    Insights that deliver an independent comparison of key service metrics across superannuation funds, giving trustees and leadership teams clear visibility on performance against peers. They support MBFI, CPS230, and SPS515 by highlighting service quality, operational efficiency, and member outcomes—helping strengthen governance and guide strategic decisions.

    SMSFs

    Understand the dynamics of the SMSF ecosystem with insights into trustee goals, behaviours, and relationships with investors, advisers and accountants. This study explores how advisers and accountants support SMSF trustees, and examines their interactions with platforms, software, administrators, and product providers—equipping you to better meet the evolving needs of all stakeholders.

    Choice drivers

    Client acquisition

    Client retention

    Communication preferences

    Competitive landscape

    Customer attitudes

    Education needs

    Market penetration / segments

    Media and demographics

    Industry dynamics

    Innovation

    Product usage

    Segmentation analysis

    Switching behaviour

    Trading behaviour

    User-experience

    Industry research
    delivering a 360-degree view of your market

    Want to learn more about our insights solutions?

    A commitment to collaboration

    Executive briefings

    Engage directly with our industry experts in high-impact sessions that transform complex data and analysis into clear, high-value, actionable insights that help you move from insight to decision with confidence.
    Executive briefings

    Detailed reporting

    Gain in-depth, actionable insights powered by advanced analytics, world-class data security, GDPR-compliant privacy standards, and sophisticated visualisation, giving you absolute clarity on the metrics and trends that matter most.
    Detailed reporting

    Expert guidance and methodology

    Work with a dedicated team that blends deep industry research expertise with rigorous, proven research methods to ensure your decisions are grounded in insights you can trust and strategies that deliver measurable results.
    Expert guidance and methodology

    Personalised support

    Benefit from ongoing support from our research experts through a tailored, collaborative approach with flexible insight solutions designed to address your industries unique challenges as they evolve. We create customised research packages designed to meet your specific business needs, ensuring maximum impact.
    Personalised support
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    about our industry research?

    If you're a financial services provider keen to learn more about our industry research reports, want to join our survey panel community, or are a journalist looking to discuss media opportunities, we’d love to hear from you.

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